You can listen to recorded passport and travel-related information or speak with a live operator to find out the status of a pending passport application.
CALL THE NATIONAL PASSPORT INFORMATION CENTER FOR:
GENERAL PASSPORT AND TRAVEL INFORMATION
SPECIFIC QUESTIONS
STATUS OF PENDING APPLICATIONS
EMERGENCY PASSPORT INFORMATION
Automated/recorded service is available 7 days a week, 24 hours a day.
Operator service is available 8 a.m. to 8 p.m. Monday - Friday, excluding federal holidays.